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Activate

How do I activate my Q8 electric card?

man die de Q8 electric app aan het gebruiken is en aan het laden bij een Q8 electric laadpunt

For business users (via your job)

Did you receive a Q8 electric card through your employer or for professional use? Then the process is slightly different. 

  1. Go to: activate.q8electric.be 

  2. Follow the steps on the screen 

  3. Download the Q8 electric business app & log in 

  • To log in, you’ll need your card number and your username & password. 

Once activated, you’re all set to charge at public charging stations & at home – if you also have a Q8 electric home charger. 

vrouw die de Q8 electric app aan het gebruiken is en aan het laden bij een Q8 electric laadpunt

For private users

Did you receive your Q8 electric card at home? Then you need to activate it first via the Q8 electric app. Follow these steps: 

  1. Open the Q8 electric app 

  2. Go to the menu 

  3. Click on ‘My charge cards’ 

  4. Tap the ‘+’ icon in the bottom right 

  5. Select ‘Activate a charge card’ 

  6. Enter your card number and click on ‘Activate card’ 

Once activated, you’re ready to start charging.

Questions or need help?

Our customer service team is ready to assist you.

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