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Mobile fueling

Start fueling with the app

Make your life easier with mobile refueling. All you need is your smartphone and the Q8 app. Just your smartphone and the Q8 app: that’s all you need to quickly, easily, and fully contactless. No more PIN codes or payment terminals: just pull up, refuel, and hit the road.

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Manage your cards

Want to use the app for both business and personal fueling, while keeping your costs separate? Smart move. Mobile refueling saves you valuable time.  

Just link your bank or credit card to the Q8 app, choose your favorite card and you’re ready to go. Here’s how: 

  • Go to your profile 

  • Select ‘Bank & fuel cards’ 

  • Tap ‘Add cards/payment methods’ 

  • Enable location sharing for the Q8 app 

  • Your most recently added card will be used for mobile refueling 

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104 reasons to love mobile fueling

First time using the app? We’d like to say thank you: you’ll receive 100 bonus Smiles on your first fill-up. And the benefits just keep on coming when you refuel with the app: 

  • Pay easily via Payconiq, Bancontact or credit card 

  • Automatically earn Smiles 

  • Get back on the road faster

  • Redeem your €5 vouchers at Q8 easy stations too

Except in Luxembourg

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Ready to earn rewards with mobile fueling?

To get started, simply link your card to the Q8 app. We recommend doing this at home as you’ll need your bank’s card reader. But you only need to do this once. After that, mobile refueling is fast, easy and packed with benefits. 

frequently asked questions

  • If you have any questions about mobile refuelling, you can always contact our Customer Service department on +32 (0) 800 11 323 or via the contact form in the app or on Q8smiles.be. Please make sure you have the error message to hand so we can help you quicker.

  • With the Q8 app you can use mobile refueling at all Q8 stations in Belgium. You can very quickly and easily find a station near you via the station finder in the app.

  • Debit card, credit card or Q8 Liberty card, you can use them all in the app. Just activate them once/add them to your list of payment and fuel cards. After that, you can use them every time you refuel. For payments with a debit card, you also have to register your card once to the app. Once your card is linked, you start the transaction in our app by just one click using your banking app.

  • When you change phones, you will need to add your payment or Q8 Liberty card again. These cards will then only be available on the Q8 app installed on your new smartphone. To add the Q8 Liberty card, you will need to request a security code from your Fleet Manager again. If you are self-employed, you will need to do this via Q8 Libertyweb.

More about mobile fueling

A smart solution for business users

Business customers can also refuel without a physical card. By linking your Q8 liberty card to the app, you can refuel easily with your smartphone: simply enter the last 6 digits of your liberty card and your professional email address. It’s fast, easy, and time-saving. And as a fleet manager, you’ll have full visibility of all transactions.

Discover mobile fuelling for business customers

Mobile fueling with other apps

You can also refuel at Q8 using the KBC Mobile app or KBC Brussels Mobile app. It’s simple, contactless and you’ll also earn Smiles automatically. The app detects your location, and with just a few taps, you’ll be back on the road: 

  • Open the KBC Mobile app or the KBC Brussels Mobile app 

  • Go to ‘Additional services’ and tap ‘Q8’ 

  • Choose your pump number and fuel type 

  • Start fueling 

Prefer to use the ryd app? Download it, refuel at Q8, and you’re off. Once your tank is full, we’ll handle the payment through the app. And your Smiles? Earned automatically, of course. And you want to turn your Smiles into discount vouchers? You can do so directly from the Q8 app. 

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